Embassy Suites by Hilton Austin Arboretum | Member Rates

Name: Embassy Suites by Hilton Austin Arboretum
Address: 9505 Stonelake Boulevard, Austin, TX 78759
Rating: 8

Embassy Suites by Hilton Austin Arboretum | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Austin, us

Walkability

Walk

Bike

Luxurious All-Suite Hotel in Prime Location

Modern Amenities: The Austin-Arboretum Embassy Suites offers spacious accommodations with the latest technologies, including flat-screen TVs, microwaves, and refrigerators in every suite.

Convenient Location: Situated within walking distance to shopping centers and a short drive from Austin city center, guests have easy access to Domain Mall, Lake Travis, University of Texas, museums, mansions, and entertainment options.

Complimentary Services: Enjoy a free cooked-to-order breakfast and evening reception during your stay at this upscale hotel.

Experience luxury and convenience at the Austin-Arboretum Embassy Suites. Book now for an unforgettable stay!

Neighbourhood

What’s Nearby

Knotty Deck & Bar

1.5 miles

A casual eatery at the Renaissance Austin Hotel serving locally sourced fare and cocktails with Southwestern touches.

4.1

BJ's Restaurant & Brewhouse

1.1 miles

A family-friendly chain outpost pairing familiar pub fare with an extensive list of house brews.

4.4

Zilker Botanical Garden

10.5 miles

A 31-acre garden in Zilker Park with plants, ponds, and trails, plus educational programs for kids.

4.6

Mueller Lake Park

8.8 miles

A large lake anchors this park featuring an amphitheater, loop trail, and picnic area, also known for its farmer's market.

4.7

Bull Creek District Park

4.0 miles

A tranquil, undeveloped park along the river with a variety of dog-friendly trails, swimming holes, and picnic areas.

4.6

Brush Square (O. Henry Museum)

11.0 miles

A minuscule, historic park with seating and a modest museum devoted to writer O. Henry.

4.4

Zoocade

5.2 miles

A hologram zoo featuring dinosaurs, interactive exhibits, 3D clips, and virtual games.

4.5

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

542 reviews

Highlights

+Dog friendly
+Good value
+Happy hour
+Clean service
+Comfortable rooms

Could Improve

–Cleanliness issues
–High parking fees
–Inconsistent food service
–Temperature control issues

Cleanliness6.5

Multiple reviews mention cleanliness issues, including dirty furniture and unclean conditions.

Service8.9

Most guests mentioned friendly and helpful staff.

Location9.0

Good location noted by several guests, being close to local attractions.

Room Quality7.4

Mixed reviews about room conditions, some dated interiors, and comfort issues.

Amenities8.4

Amenities like the pool, gym, happy hour, and breakfast included received positive notes.

Value for Money7.9

Some complaints about additional charges like parking, but good value for pet-friendly services.

Food and Beverage7.5

Food options were appreciated, but issues with breakfast quantity affected experiences.

Overall Experience8.4

Overall experience was mixed, with both positive and negative aspects noted by various guests.

Carrie

Solo Traveller · Jun 2026

Liked:Very pleasant hotel, friendly staff, great breakfast.

via Nuitee

Anjali & Craig

Solo Traveller · Jun 2026

5 star hotel at 3.5 tar prices

Liked:Great room, LOVED happy hour and the amazing breakfast including made to order omelets

Disliked:, $17 for parking seems like it's just a ploy to advertise lower room rates

via Nuitee

ReiVejavu

Business · Jun 2026

Terrible hotel, I would never give even a single star...

Liked:I was charged a total of three times for my stay from Monday, June 15 through Tuesday, June 16. This is incorrect, in reality, I stayed only one full night plus a few hours on Monday morning. My actual stay: * Monday, June 15 (early morning): Check-in at 2:11 AM, check-out at 8:15 AM * Monday, June 15 (evening) to Tuesday, June 16: Check-in at 5:01 PM, check-out at 8:02 AM Charges received: * May 14 to May 15 - $153.74 * May 15 to May 15 - $180.92 * May 15 to May 16 - $172.14 My flight arrived in Austin around 2:00 AM on Monday, June 15. My reservation was originally made through AMEX Global Travel for June 15. Before arrival, I called the hotel from the airport to confirm a late check-in. It appears a duplicate booking may have been created at that time. Upon arrival, the front desk assured me I would not be double charged. I checked out Monday morning around 8:00 AM due to issues with room #606 (unclean, bad smell, and a malfunctioning toilet). I informed the front desk I would return later that day. I checked in again after 5:00 PM and was assigned room #526. Around 10:00 PM, a loud HVAC unit (approximately 70 dB) made the room uninhabitable. After showing a video to the front desk, I was moved to room #402. I checked out on Tuesday, June 16, and stayed at a different hotel that day. Please correct the invoices, as I have been charged three times for this stay. I contacted the front desk multiple times today and received three invoices from no-reply@hilton.com, but I have not been able to reach anyone directly at the Embassy Suites by Hilton Austin Arboretum. ################################################### Terrible hotel, I would never give even a single star... Jacuzzi has no bubbles, slow water flow, useless, only good looking on the hotel photos. And the only reason I have picked up this hotel was a pool and jacuzzi!!! I spoke to maintenance person about jacuzzi and he told me that pump is broken, but as I see other reviews it was broken for over a year!!! And management doesn't care about fixing it! 6 floor rooms are kind of on high end, but as outdated as all entire "Hilton" chain. Room 606 - To flash the toilet, you need to flash 5-6 times, terrible, they try to save the water, and they have low water setup, some flash cartridge, but it does not work. Had to spent 10 minutes trying to flash out the toilet!!! Where is the "American Standard" 1 gallon per flash??? Your economy toilet cartridge cost you 10 gallons of water in 20 small water portions flashes!!!! Hot water, I understand I got to my room after 2AM, so I went to the shower and had to wait at least 10 minutes until some warm, and finally hot water reached my 6th floor... Not very clean... I mean exactly what I say, I have already changed 3 rooms in 2 days, Monday and Tuesday, as each one has some kind of problem, it each of 3 rooms had some "cleaned issues as well". One shower room in 606 had some "leftovers" in it on the walls and floor... No early check in!!!! Even that it looks like less than half occupied hotel - they don't give an early check in! I had to pay extra night as my flight got to Austin at 1:15 AM and I got to hotel after 2:10 AM, night from Sunday to Monday, but check in time was Monday at 4PM, so I had to purchase additional "Sunday" night for 3 hours of sleep, between 3AM and 6AM... My original reservation was 3 nights done by company with over $780 for this period, but I had to get 4th night an extra on my own, no early check in even that hotel was almost empty. Bar is a dead spot, 5-7 bottles of alcohol and nothing good about this bar. Yea... I know it is a Midwest so here are commonly no top shelf brands, but at least a simple Spiced Captain Morgan and regular Coke, or something better than a cheap Tito vodka distilled from corn, so alcohol in overall is "get a worst headache tomorrow even after one drink"... So, bar exist only to have a checkmark - we have a bar...so we are 3 start hotels compliant (realistically absolutely not). Omelet is the only positive part here, breakfast included is not as important but complete is good, and staff in the kitchen and on front desk are very friendly. Another night I moved to room 526 - I asked in particular for no noise room, as well as it is written on my travel profile and in Hilton profile, away from elevators or from HVAC and vending machines - so funny enough with moving one floor down o got even worst, I got a monster HVAC system right in the front of my windows, have headache, just want to survive until tomorrow and then will move to a better hotel. 70 dBA in the room of external HVAC Noice is a nightmare...

via tripadvisor

Nedelka

Couple · Jun 2026

Liked:Everything

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Embassy Suites by Hilton Austin Arboretum

LowHigh

Medium Carbon

The Embassy Suites by Hilton Austin Arboretum has achieved ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015 certifications. Hilton's brand-wide 'Travel with Purpose' initiative guides the hotel's sustainability efforts, focusing on reducing environmental impact and increasing social responsibility. [Note: Practices reported but not independently verified.]

The hotel has implemented LED lighting throughout

The hotel provides water refilling stations on every floor to reduce bottle use

The hotel offers EV charging stations

The hotel has food donation and composting programs

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

9505 Stonelake Boulevard

Austin · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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