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Holiday Inn Augusta West I-20 by IHG

Augusta · us

Holiday Inn Augusta West I-20 by IHG

8.6
Excellent793 reviews
  1. Hotel Collection
  2. /Hotels in Augusta
  3. /Holiday Inn Augusta West I-20 by IHG
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Augusta, us

Luxurious Amenities

Holiday Inn Augusta West I-20 offers a range of luxurious amenities, including an indoor heated pool, hot tub, and a well-equipped fitness centre. Guests can relax and unwind in style during their stay.

Delicious Dining Options

Indulge in delicious American cuisine at Kem’s, the on-site restaurant that serves breakfast and dinner. Whether you're starting your day or winding down in the evening, Kem’s offers a casual dining experience for all guests.

Convenient Location

Conveniently located just 6.4 km from Fort Gordon and with easy access to Augusta National Golf Club, Holiday Inn Augusta West I-20 is the perfect choice for both leisure and business travelers. Book now for a memorable stay in Augusta!

Loading rooms and rates...

Location

How to Find Us

441 Park West

Augusta · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN AUGUSTA WEST I-20 BY IHG

Guest Reviews

What Guests Say

8.6

Excellent

793 reviews

Highlights

  • +Clean and comfortable rooms
  • +Friendly and helpful staff
  • +Excellent breakfast options
  • +Good location

Could Improve

  • –Issues with cleanliness in some rooms
  • –Inconsistent room smell
  • –Kitchen service during dinner was not as expected
Cleanliness7.7

Several reviews mentioned issues with cleanliness, including leftover trash and a dirty carpet.

Service9.2

Many guests praised the friendliness and helpfulness of the staff.

Location8.7

Guests appreciated the good location for overnight stays.

Room Quality8.2

Rooms were generally well-received, but some issues with comfort were noted.

Amenities8.7

Amenities such as the breakfast and fitness facilities received positive feedback.

Value for Money8.7

Guests found the value satisfactory given the overall experience.

Food and Beverage9.2

The food, especially breakfast, was frequently highlighted as outstanding.

Overall Experience8.8

Overall, guests enjoyed their stay and many intend to return.

Keira

Couple · May 2026

8
Liked:Lady at Front desk was awesome

via Nuitee

Bobby

Couple · Apr 2026

9

Great location and stay.... staff really dropped the ball.

Liked:I love the comfort and availability of pool. The breakfast is always amazing.
Disliked:The elevators were running very rough and inspection expired. The check in clerk was not friendly and very rude. Also my son had to jump in pool with clothing to save a child from drowning. Staff should be more aware how many children are allowed unsupervised in pool area. Could have ended in tragedy.

via Nuitee

Victoria

Family With Children · Apr 2026

10
Liked:Everything

via Nuitee

Chris O

Solo Traveller · Apr 2026

10
Liked:Awesome Staff!! Great service!

via Nuitee