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DoubleTree by Hilton Atlanta Windy Hill Ballpark

Atlanta · US

DoubleTree by Hilton Atlanta Windy Hill Ballpark

8
Excellent200 reviews
  1. Hotel Collection
  2. /Hotels in Atlanta
  3. /DoubleTree by Hilton Atlanta Windy Hill Ballpark
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Proposal/romance packages available, Express check-out, Fireplace in lobby, No single-use plastic straws, Comprehensive recycling policy

Location

Atlanta, US

Outdoor and Indoor Pool and Fitness Center

Make a splash in the outdoor and indoor pool or keep up with your workout routine in the 24-hour fitness center.

Dining and Entertainment Options

Indulge in delicious meals at the restaurant, or opt for in-room dining service. Relax with a drink at the bar/lounge or poolside bar.

Business Amenities and Event Spaces

Take advantage of the 24-hour business center, along with express check-in and check-out services. With 10 meeting rooms and 10000 square feet of event space, this hotel is perfect for your next gathering.

Book now for an unforgettable stay at DoubleTree by Hilton Atlanta Windy Hill Ballpark, where luxury and convenience meet.

Loading rooms and rates...

Location

How to Find Us

2055 South Park Place, Atlanta, Georgia, 30339

Atlanta · US

1-770-272-9441

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 7:00 AM to 10:00 PM.</li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Free WiFi in public areas is limited to 24 hours per day. </li><li>Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.</li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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DOUBLETREE BY HILTON ATLANTA WINDY HILL BALLPARK

Guest Reviews

What Guests Say

8.0

Excellent

200 reviews

Highlights

  • +Comfortable beds
  • +Good service
  • +Nice pool

Could Improve

  • –Outdated rooms
  • –Poor management
  • –Issues with amenities and cleanliness
Cleanliness7.7

Some rooms were reported as dated and in need of maintenance. Overall cleanliness was satisfactory.

Service8.7

Staff received numerous positive mentions for their kindness and willingness to help.

Location8.2

Convenient location close to Truist Park; however, some guests mentioned it wasn't ideal.

Room Quality7.2

Rooms described as dated, with issues such as noise from AC units and occasional power problems.

Amenities7.7

Some amenities like the pool were reported as not functioning; there were mixed experiences.

Value for Money8.7

While there were complaints about certain aspects, overall, guests felt the value was acceptable for the price paid.

Food and Beverage7.7

Missing free breakfast as advertised affected the experience; mixed thoughts on food availability.

Overall Experience8.2

Despite some negative experiences, many guests appreciated the staff and overall service.

K5425YHkimberlyl

Family · Mar 2026

2

If you are planning to stay here, DON’T !!

Liked:I am currently staying at the hotel with my son for a tournament, it’s HORRIBLE! The rooms although clean are incredibly HOT! I went down to the front desk at 3:15pm to let them know and the lady at the front desk stated, “we are currently aware of the issue and we have maintenance checking every room in the hotel trying to fix the issue.” When i returned back around 7:30pm and the sun had set, the room temperature had gone from 74 to 76 degrees! I went back to the front desk and the guy told me, they are working on it. When I asked if I could move to another room, he stated all the rooms in the hotel are warm and that isn’t a building issue. I asked him how long will it take to fix and his response was, we don’t know. As I went back to my room I decided to look at the hotel reviews… for the past 3-4 weeks someone has left a review regarding the temperature in the rooms and the response they received from the front desk. Basically, the hotel doesn’t have an air conditioning system that works and they haven’t done anything to fix it, yet they continue booking rooms for customers and when they complain they lie to them and tell them they are working on it. This is not the case! In addition to this the elevator certification expired in November of 2025 and the other elevator is out of service. The pool is filthy and the hot tub doesn’t work and apparently this has been the status for month! If you are planning to stay here, don’t! Find some

via tripadvisor

mkrasnov51

Business · Mar 2026

4

This place has gone downhill.

Liked:I have stayed here before several times. About once every 2 or 3 years. Apparently they just began charging hotel guests for parking. They never did this over the last 20 or so years I have stayed here. So.. while the rate seems good, it doesn't include the $25 per nite fee. A sneaky way to raise their rates without raising their published rates. As I have never paid for this before it was an unpleasant surprise. No notice with my booking. Yes, the $25 fee is there buried on their website if you search for it. Not only is the $25 fee, outrageous IMHO, for a hotel not in a downtown urban area, but you have to scan a QR code to pay a 3rd party instead of just having the hotel put it on your bill. Additionally, as I had a rental car, I had to enter the license plate #. Well I'm in my room, the license plate # is on the key chain but not legible, so I have to go back out to the parking lot to look at the license plate on my rental car. It was a real pain in the butt. When I get in after a flight & drive in Atlanta traffic, I just want to check in and relax. Not go thru this. Now when I checked in, I asked for a room NOT close to the elevator. The person at the desk gave me a room and handed me the key & said to take a look and come back if it was not to my liking. Well it was the FIRST room from the elevator. Why did he even have me walk there? Horrid customer service. Maybe he thought that was funny. So when I came back he gave me a room that was the very LAST room down a different hallway. Maybe a "I'll show him" moment for the front desk? The hallway was musty smelling and the sliding glass door in the room was all fogged meaning moisture is getting into the space between the panes of glass. I do not think I will stay here again.

via tripadvisor

billhC3246QR

Couples · Jan 2026

2

Hilton Needs to Do Something!

Liked:Checked in yesterday. Sign on lobby door said it was inoperable and you had to pull the slider manually to enter. Clerk at desk was apathetic. She indicated that there was a $25 a night charge to park in the barely occupied lot. I objected. She said to forget it, but there were lots of signs that cars would be towed. Took elevator to 6th floor. Elevator made loud noises and we noticed that its certification document had expired 2 1/2 months ago. Clerk said to not worry about it. Had to run water in the room for 15 minutes before it got warm. Could not plug in electric toothbrush charger in bathroom because the box was broken. Could not sleep because the highway noises were loud all night. Checked out two days early the next morning and the front desk clerk’s response to my issues: “It’s a hotel. What do you expect “

via tripadvisor

anniemattpro

Business · Jul 2025

6

Stanky

Liked:People are nice, rooms are dated , showers moldy and smells like an old casino you used to be able to smoke in. Good location to walk to restaurants and game. Weird buzzing/vibration in the room. Stayed at Marriott across highway previous night and it was dated but smelled better.

via tripadvisor