Name: Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG
Address: 107 Carter Rd S, Ashland, Virginia, 23005, Ashland, 23005
Telephone: 1-804-752-7889
Rating: 8.2

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG | Member Rates | Dyme

Free WiFiWheelchair accessible parkingRV, bus, truck parkingFree self parkingFree long-term parkingFree RV, bus, truck parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Free breakfast, Meeting rooms, Fitness facilities, Express check-out, Free WiFi, 24-hour front desk

Location

Ashland, US

Luxurious Recreational Activities

Enjoy our indoor pool, spa tub, and 24-hour fitness center during your stay at Holiday Inn Express Hotel & Suites Richmond North Ashland.

Convenient Amenities

Indulge in complimentary wireless internet, buffet breakfast, and unwind by the cozy fireplace in our lobby.

Ideal for Events and Business

With 1250 square feet of event space, a business center, and express check-out, our hotel is perfect for both leisure and business travelers.

Experience comfort and convenience at its best at Holiday Inn Express Hotel & Suites Richmond North Ashland. Book now for a memorable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

292 reviews

Highlights

+Convenient location
+Friendly staff
+Good value for money

Could Improve

–Cleanliness and maintenance issues
–Limited breakfast hours
–Room quality concerns

Cleanliness6.9

Numerous mentions of dirty rooms and general lack of cleanliness.

Service9.3

Staff is described as friendly and hardworking, providing good service.

Location8.9

Convenient location off I-95 with easy access to food and gas.

Room Quality7.3

Issues with room conditions like peeling wallpaper and musty smells were noted.

Amenities7.9

Good basic amenities, but some facilities like the pool and breakfast timings were noted as drawbacks.

Value for Money8.8

General satisfaction with the price point but varied experiences may affect perception.

Food and Beverage7.9

Breakfast quality was praised, but some issues with availability and cleanliness were mentioned.

Overall Experience8.6

Mixed feelings with strong service but cleanliness issues impacting overall satisfaction.

wendysC6262ER

Family · Jul 2026

Stay literally anywhere else

Liked:Stayed there one night on the way back from vacation. The front desk staff was nice, went downhill from there. Grab bar in shower falling off, literally Hinges rusty and pins coming out Mold at bottom of door Ripped carpet Took stuff out of mini fridge from previous occupants NO BREAKFAST just cereal, was supposed to be set up at 7, we were down there at 7:25 AC is crap, had to put it at 64 to get it cool at all and still couldn’t sleep Soap mounted too high to reach No exhaust fan in bathroom Toilet moves when you sit on it Toilet ridiculously loud WiFi doesn’t connect Large dead bug right off dining area staff kept walking around Spilled food on floor just outside the one working elevator, I put a wet floor sign there

via tripadvisor

jasnadal

Family · Jul 2026

Dirty Hotel

Liked:I recently stayed at this hotel and would not recommend it to anyone. From the moment I walked in, it was obvious that cleanliness is not a priority here. The lobby floors were sticky, the furniture looked stained, and there was a noticeable musty smell in the air. My room was even worse. The carpet had visible stains, dust was built up on surfaces, and the bathroom was clearly not cleaned properly. There was grime and hairs in the shower. I didn’t feel comfortable walking barefoot on the floor, let alone sleeping in the bed. For the price they charge, the condition of this hotel is unacceptable. There are plenty of other options in the area—do yourself a favor and stay somewhere else.

via tripadvisor

249mbt

Family · Jun 2026

TERRIBLE HOTEL, RUN!!

Liked:I whole heartedly urge you to take your money somewhere else or put it to better use. I never write reviews but feel obligated and compelled to do so here. This place was expensive in comparison to similar nearby hotels and yet the service was absolutely and completely GARBAGE. The AC was not working in one of our rooms, a suite for that matter. The very unfriendly with zero customer service skills front desk rep told us to call the manager. Called the manager, left a voicemail and never heard back. They couldn't move us to another room because there weren't anymore suites available of that size since we were traveling with kids. I spent most of the night fanning (by hand) my 2 year old so he could get some sleep in the unbearable heat. One overhead light fixture was broken. The fridge was dirty. This place is FILTHY. Management and staff simply DO NOT CARE. They exploit people by charging a lot due the proximity to King's Dominion while spending very little to nothing to maintain the place. I say it again, TAKE YOUR MONEY SOMEWHERE ELSE. There are a few close by places that are nice and clean for the same price range. I wish we had known, but we live and learn. THIS HOTEL, NEVER AGAIN. It does not even qualify to be called a "hotel" and calling it a motel would be an insult to all motels everywhere. This place should be fined or better yet, shutdown for stealing from people. TERRIBLE, TERRIBLE PLACE. RUN, RUN, RUN AND FAST. Your money will be better spent elsewhere.

via tripadvisor

Jet28273495633

Family · May 2026

DO NOT STAY- RUN!!!!!

Liked:I am a IHG Platinum rewards, long time former Spire elite/Diamond elite & IHG Ambassador member. I have stayed countless nights at IHG hotels over the years. This hotel is one of, if not the nastiest IHG hotels I have ever encountered. Walking into the lobby, I should have known better to even check in by the state of the lobby. Food and Crums all over the lobby furniture, dust and dirt all over the floors. Terrible. I checked in and went to the room to inspect to find more of the same, and even worse. Checked bedding for bugs to find several on the mattress. Huge, disgusting stains on the carpet, blood splatter on the lamps. I returned to the front desk and refused room, and asked for a refund of my rewards night (I would not accept being moved, as this hotel was not up to IHG standards). The front desk attendant assured me, the reservation would be cancelled and the reward night returned. Hotel went ahead and processed the reservation as if I had stayed. I called management on 3/16, and they lied and denied that I was charged the reward night. (Even though it showed used as a past stay) I have spent 2 months with IHG trying to get it returned, so far to no avail. Absolutely do not stay here! Run!

via tripadvisor

Location

How to Find Us

107 Carter Rd S, Ashland, Virginia, 23005

Ashland · US

1-804-752-7889

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Explore More