Name: The Ritz Carlton, Pentagon City
Address: 1250 South Hayes Street, Arlington, VA 22202
Rating: 9

The Ritz Carlton, Pentagon City, Arlington | Member Rates | Dyme

WiFi availablePaid WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Arlington, us

Luxurious 5-Star Hotel in Arlington

Elegant Accommodations: Experience luxury with Egyptian cotton linens, marble bathrooms, and 24-hour room service in every modern guest room, complete with a flat-screen TV and a CD player.

Wellness and Business Amenities: Stay fit at the modern gym, unwind at the sauna and steam rooms, or take advantage of the full-service 24-hour business center and dry-cleaning services.

Exquisite Dining and Convenient Location: Indulge in Mediterranean cuisine at Santé, enjoy Afternoon Tea, and explore easy access to the Metro Rail Service and The Fashion Centre at Pentagon City, all within close proximity to the iconic Pentagon.

Book your stay at The Ritz Carlton, Pentagon City for an unforgettable luxury experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

328 reviews

Highlights

+Excellent location
+Friendly and attentive staff
+Clean and spacious rooms

Could Improve

–Low cleanliness in some areas
–Uncomfortable pillows
–Limited food options

Cleanliness8.3

Overall cleanliness was good, but some reviews mentioned low cleanliness.

Service9.8

Staff was friendly, helpful, and attentive throughout the stay.

Location9.8

Great location, convenient for getting around.

Room Quality9.3

Rooms were nice, spacious, and comfortable.

Amenities8.8

Housekeeping and regular cleaning were mentioned positively, but some amenities had issues.

Value for Money8.8

Good value overall, but some suggestions for lowering breakfast costs.

Food and Beverage8.3

Breakfast options were limited and had some concerns regarding pricing.

Overall Experience9.3

Guests had a fabulous experience and expressed a desire to return.

WorldWideTravel88

Family · Jul 2026

Should Not Be Ritz Carlton Brand - Not Luxury

Liked:This is hotel disappointed in many ways. (1) As Ambassador Elite guest I was upgraded to "high floor" 11th out of 18, I guess that must be close to being no upgrade at all, I am not sure where they decided their cutoff is for the standard rooms and upgraded rooms but it must be close to floor 11. Suites were available at time of check-in but only for upsell. (2) Shower in bathtub and no hand shower. Not on par with RC brand. (3) Single vanity - this is not what I expect from a luxury hotel. (4) One of the reasons I don't stay in Hilton chain hotels in U.S. is the lack of free breakfast and the fact they give a credit instead. This RC smells like a Hilton : 65 USD credit for a couple, which will most likely fall short for most guests. If this was an elite benefit I could tolerate but I already implicitly paid for breakfast by booking a breakfast inclusive rate so in such cases I don't normally expect to have to pay a second time. (5) The a la carte menu is not nearly as good as many other great menus in the U.S. which I generally find to be superior than hotel breakfasts in Europe. (6) At check-in they apologized for the poor upgrade and said they would give me 5k bonus points. Nice gesture, but then they never credited my account. I would have preferred if they never offered anything at all rather than say it and then do nothing. Bottom line, too many issues here. I will not return.

via tripadvisor

Amy

Couple · Jul 2026

Clean, friendly, welcoming!

Liked:Convenient and centrally located

Disliked:N/A

via Nuitee

Marissa

Solo Traveller · Jun 2026

Comfortable and Fancy

Liked:Super clean hotel with spacious rooms. Staff is very welcoming. Plenty of shopping and restaurants within walking distance.

Disliked:Rooms don't have a personal fridge for usage.

via Nuitee

Kaiser_D

Business · Jun 2026

Still Grand Years Later_DvB

Liked:I stayed at this property a decade ago while serving on a Commission, and the quality is timeless. This property reminds guests that excellence is not a function of resources; it is a function of carefully planned design, with great focus on preparation, timeliness, and anticipation of guest desires. Every moment of the guest experience felt seamless yet structured, and organic yet deliberate. Nothing was left to chance. This brand executes in hospitality something mirroring the best-performing organizations aim to achieve at scale. The staff at this property made sure the guest experience was amazing across a decade by reducing ambiguity through systems and seemingly training staff to go beyond responsive or reactionary practices. Of course the business prof in me noted how closely this aligns with principles embedded in German managerial culture: An environment where standard procedures drive consistency and reliability, that is also a performance culture grounded in technical competence and individual accountability. Still this practiced excellence showed context-is-key awareness in staff tailoring the experience to the guest demographic and expectations. Great personalities only augment the process-driven consistency of awesomeness.

via tripadvisor

Location

How to Find Us

1250 South Hayes Street

Arlington · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, enhanced high-speed internet is available for $14.95 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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