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Jules César Hotel & Spa Arles - MGallery Collection

Arles · FR

Jules César Hotel & Spa Arles - MGallery Collection

8.3
Excellent1,358 reviews
  1. Hotel Collection
  2. /Hotels in Arles
  3. /Jules César Hotel & Spa Arles - MGallery Collection
WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Arles, FR

Historic Charm and Modern Luxury

Formerly a Carmelite convent, Hôtel Jules César in the heart of Arles seamlessly blends historic charm with modern luxury.

Luxurious Spa and Relaxation

Indulge in the Cinq Mondes Spa featuring a hot tub, sauna, and massage cabins. Unwind by the seasonal heated outdoor pool or stroll through the serene floral gardens.

Exquisite Design and Culinary Delights

Experience the unique blend of 3 local colorful styles curated by M. Christian Lacroix. Enjoy Provencal cuisine at the Lou Marquès gastronomic restaurant or opt for room service for a cozy night in.

Book now to immerse yourself in the elegance and tranquility of Hôtel Jules César.

Loading rooms and rates...

Location

How to Find Us

9 Boulevard Des Lices

Arles · FR

+33 4 90 52 52 52

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests can access the Cinq Monde Spa, including the sauna, hammam and hot tub, for an additional fee upon reservation. The outdoor heated swimming pool is only open during summer season, depending on the weather. Please note that the credit card used for booking and proof of ID must be shown upon check-in. For stays of more than 3 nights, the amount of the first night will be pre-authorized on the credit card. When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

1,358 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Comfortable rooms

Could Improve

  • –Inconsistent food quality
  • –Some amenities issues
Cleanliness8.1

Some reviews indicate issues with cleanliness in dining areas.

Service9.1

Multiple mentions of friendly and helpful staff across reviews.

Location9.1

Consistently praised for being well-located and convenient.

Room Quality8.1

Mixed sentiments; some rooms described as dated.

Amenities7.6

Some amenities such as spa and bar criticized for availability.

Value for Money8.1

General sentiment indicates good value, but some food options are seen as overpriced.

Food and Beverage7.6

Restaurant received mixed reviews, with some guests disappointed.

Overall Experience8.6

Overall enjoyment reported with several guests eager to return.

Gareth

Couple · Sep 2026

5

Great location but a very underwhelming hotel from every other perspective

Liked:Great location for exploring Arles, very friendly staff
Disliked:Stayed for one night in this hotel whilst touring the region. The hotel is in a good location and is in an attractive building within easy reach of all of the sites of Arles. It is marketed as a 5-star hotel but it didn’t feel like one – actually I’m now convinced the French rating system is totally different to other countries as Ive never stayed in a 5-star hotel in France that compared well with 5-star hotels in other countries. It may be because the hotel is part of the Accor chain (I only discovered this when I connected to the wifi as I was under the impression it was a local boutique hotel) The staff are very friendly but the hotel just feels tired and dated inside. The décor is quite garish, the room was cramped with a faded old carpet and the bathroom had a shower that over-flowed onto the floor. I didn’t use the spa as, as in other French hotels, they charge extra and it closes early. Also, the hotel offers parking for €27 per night whereas there is ample on-street parking right outside the hotel which only cost me €8 from 7pm to half-past midday the following day. Overall, I was quite underwhelmed by this hotel and wouldn’t stay again.

via Nuitee

Judith

Solo Traveller · Sep 2026

9

A charming hotel with an unbeatable location.

Liked:The location cannot be beat, which is why return each year. It is a stone’s throw from the pedestrian center, in fact, just across the street, but it also next to a parking garage. You can drop your car and not use it until you are heading out of town. The rooms are comfortable and quiet and the Christian LaCroix design is so suited to Arles. The breakfast is good, but we usually go across the street for breakfast. Arles is a charming historic city that just gets better year after year thanks to an influx of small museums, galleries and designers. But it still has kept its old Provence feel. This hotel is a great spot to explore it from.
Disliked:It can be pricey. We book early and then keep looking from time to time. Often the price drops just two or three weeks before our stay. But not always.

via Nuitee

Ian

Couple · Aug 2026

7

Great location but bedroom was disappointing

Liked:Great location, friendly staff and excellent facilities
Disliked:The bedroom was small and the bathroom was disappointing with a very poor shower.

via Nuitee

Paul

Couple · Aug 2026

9

We had a truly enjoyable (second) stay at JC. Thank you.

Liked:Comfortable, spacious, clean, the pool and bar.
Disliked:Not much.

via Nuitee

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