Arinsal · AD

Hotel Princesa Parc Excellence

Name: Hotel Princesa Parc Excellence
Address: Carretera General, Arinsal, AD400
Rating: 8.6

8.6

Excellent215 reviews

WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Arinsal, AD

Luxurious Spa and Wellness Area

Indulge in relaxation at our spa and wellness area featuring a sauna, hammam, and hot tub. Unwind after a day of skiing or hiking in the beautiful mountains of Arinsal.

Entertainment and Dining Options

Enjoy a drink at our bar, savor delicious meals at the restaurant, or have a fun time at the bowling alley. There's something for everyone to enjoy without leaving the hotel premises.

Scenic Location and Outdoor Activities

Located just minutes away from Arinsal Ski Lift, our hotel is the perfect base for exploring Comunal de les Valls Nature Reserve and Andorra la Vella. Join our guided hiking walks in the summer for a memorable outdoor experience.

Experience luxury and comfort at Hotel Princesa Parc Excellence. Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Carretera General

Arinsal · AD

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Spa/wellness center is closed from 2026-11-27 until 2026-11-22 A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Arinsal · AD

Hotel Princesa Parc Excellence

8.6

Excellent215 reviews

WiFi availableFree WiFiParkingPrivate parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Arinsal, AD

Luxurious Spa and Wellness Area

Indulge in relaxation at our spa and wellness area featuring a sauna, hammam, and hot tub. Unwind after a day of skiing or hiking in the beautiful mountains of Arinsal.

Entertainment and Dining Options

Enjoy a drink at our bar, savor delicious meals at the restaurant, or have a fun time at the bowling alley. There's something for everyone to enjoy without leaving the hotel premises.

Scenic Location and Outdoor Activities

Experience luxury and comfort at Hotel Princesa Parc Excellence. Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

215 reviews

Highlights

+Clean and well-maintained rooms
+Friendly staff

Could Improve

–Food quality issues
–Service inconsistencies in some areas

Cleanliness9.0

Specific sentiment from text suggests rooms were very clean and well-maintained.

Service8.8

Most reviews reflected kindness of the staff, with some exceptions noted.

Location8.9

Positive remarks about the hotel's location, providing excellent access.

Room Quality8.7

Rooms described as beautiful and comfortable.

Amenities8.5

Positive mention of spa and restaurant amenities but room for improvement noted.

Value for Money8.3

Concerns about pricing relative to the quality of food and some services.

Food and Beverage7.9

Notable complaints about breakfast and buffet food quality, impacting overall perception.

Overall Experience8.6

General sentiment is largely positive with some criticisms, leading to a balanced view.

hussain

Couple · Aug 2026

Liked:Every things was good

Disliked:The parking should be included with room cost

via Nuitee

Susan

Extended Group · Mar 2026

Very relaxed and well looked after.

Liked:It is very smart and clean and the staff are excellent. The food in the à la cart restaurant is excellent.

Disliked:I asked twice before arriving for a twin room and was given a double room, instead of being moved to twin room, they just separated the beds which made the room quite small.

via Nuitee

Jack

Family With Children · Mar 2026

Excellent staff in a prime location!

Liked:The hotel and room were exceptionally clean. Reception staff were helpful and attentive, particularly the night receptionist who promptly contacted and sourced an alternative company after a private transfer was cancelled. The Louis restaurant was excellent with exceptional staff and food. The atmosphere set the tone for the rest of the day. The bar prices were very reasonable and we would certainly stay again (for a 3rd time!)

Disliked:For a five-star hotel, I was disappointed by the dated appearance of our room. It was not in the same standard as our friends’ room who had paid less to stay in the four-star hotel. This was particularly disappointing given that we paid £2000 for a week’s stay. Furthermore, the absence of an iron in the room was a significant inconvenience. When I requested one, I was instructed to collect it from reception. However, I was then informed that a 35 euro deposit was required. This was unexpected as I had not been advised of this requirement and had not brought cash. I would have expected a five-star hotel to provide this facility for free to its guests.

via Nuitee

Julie

Couple · Jan 2026

Skiing Christmas and New Years break

Liked:The hotel was well positioned for the gondala. It did have lockers for your ski equipment but we paid for a locker in the first building off the gondala. The hotel has many facilities and close to other bars and restaurants in the town. The food and service in the restaurant was fantastic with plenty of choice. New Year’s Eve was exceptional; champagne on arrival a 9 course dinner then a party until 3am!

Disliked:We had a room outside the lift and some people have no self awareness of how loud they are. The room could have benefited from some coat hooks.

via Nuitee

Location

How to Find Us

Carretera General

Arinsal · AD

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.