Mercure Amsterdam City Hotel | Member Rates

Name: Mercure Amsterdam City Hotel
Address: Joan Muyskenweg 10, Amsterdam, 1096 CJ
Rating: 8.3

Mercure Amsterdam City Hotel | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantScreens / Barriers between staff and guests for safetyConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Restaurant, Terrace, Family rooms

Location

Amsterdam, nl

Walkability

Walk

Luxurious Accommodation

Mercure Hotel Amsterdam City offers spacious 4-star rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests.

Relaxation and Indulgence

Guests can unwind in the sauna and Turkish steam bath facilities, perfect for a rejuvenating experience after a day of exploring the vibrant city of Amsterdam.

Gastronomic Delights

Indulge in a culinary journey at the hotel's FLOOR restaurant and lounge, offering a variety of dishes and drinks in a stylish setting.

Experience the best of Amsterdam at Mercure Hotel Amsterdam City - book your stay now for an unforgettable getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

4,737 reviews

Highlights

+Friendly staff
+Good food
+Comfortable rooms

Could Improve

–Cleanliness issues
–High prices for amenities

Cleanliness7.8

Some reviews indicate issues with cleanliness, including dirty linens and moldy showers.

Service9.2

Most guests appreciated the friendly and professional service from the staff.

Location8.3

Generally good location, though some guests mentioned it being a bit far from the center.

Room Quality8.2

Rooms generally comfortable, but there were complaints about temperature control.

Amenities7.8

Amenities like the gym and spa received mixed reviews; outdated facilities noted.

Value for Money7.7

Concerns about high prices compared to the perceived quality were expressed.

Food and Beverage8.8

Guest feedback was positive about the breakfast quality and selection.

Overall Experience8.7

Despite some drawbacks, guests overall were satisfied with their stay.

Andrea

Extended Group · Jun 2026

Comfortable, pleasant stay - would recommend

Liked:We stayed here while attending an event in Johan Cryuff arena, perfect location for this as only a couple of mins from metro and then 2/3 stops. There is a lovely outdoor area of hotel to have food/drinks. Staff were really lovely. There is a 24 hour, self serve shop which we found very handy. Room was super clean and bright. There is a corporate vibe to the hotel but we expected that so was absolutely fine. Would definitely stay again if going to event in same venue.

Disliked:It’s not a negative because they don’t claim to be, but just to be aware hotel is not in central Amsterdam. Uber etc will get you there quickly and metro is very close.

via Nuitee

224dasilvas

Couples · Jun 2026

Deceiving

Liked:The room was shockingly small for the price we paid. Not really any space to move. It was not clean. Hair from the previous Hotel guest everywhere in the bathroom. We talked to the staff, before we left for the city. When we came back, some of the hair was gone, but still everything else looked unclean.. Couldn't take a shower, cause the water was not draining. We called the Staff again. They took care of the problem. But for the price we paid, it's not ok for everything to be unclean and not in order. Would have be nice to get a bigger room and at least a small compensation for having to call the Staff because things are not as they should be for a 4-Star hotel.

via tripadvisor

Douglas

Couple · Jun 2026

Nice enough hotel BUT location way out of town

Liked:New hotel with good new facilities

Disliked:Location- way out if town - certainly NOT central as the name suggests... very disappointing... no other shops, cafes and $50 taxii from central rail station

via Nuitee

Charlotte

Solo Traveller · Jun 2026

Great hotel, friendly staff.

Liked:It' was a very nice hotel, everyone was kind and helpful!

Disliked:I liked everything! The only little thing the shower gel was empty. But that's nothing in the grand scheme of things.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Mercure Amsterdam City Hotel

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Joan Muyskenweg 10

Amsterdam · nl

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along. When using the existing bed set-up, children under the age of 12 can stay free of charge. Extra costs apply when extra beds are needed. Please note that debit cards can not be used to guarantee the reservation or for pre-payment of nonrefundable bookings. Only credit cards are accepted. Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

4,737 reviews

Highlights

+Friendly staff
+Good food
+Comfortable rooms

Could Improve

–Cleanliness issues
–High prices for amenities

Cleanliness7.8

Some reviews indicate issues with cleanliness, including dirty linens and moldy showers.

Service9.2

Most guests appreciated the friendly and professional service from the staff.

Location8.3

Generally good location, though some guests mentioned it being a bit far from the center.

Room Quality8.2

Rooms generally comfortable, but there were complaints about temperature control.

Amenities7.8

Amenities like the gym and spa received mixed reviews; outdated facilities noted.

Value for Money7.7

Concerns about high prices compared to the perceived quality were expressed.

Food and Beverage8.8

Guest feedback was positive about the breakfast quality and selection.

Overall Experience8.7

Despite some drawbacks, guests overall were satisfied with their stay.

Andrea

Extended Group · Jun 2026

Comfortable, pleasant stay - would recommend

Disliked:It’s not a negative because they don’t claim to be, but just to be aware hotel is not in central Amsterdam. Uber etc will get you there quickly and metro is very close.

via Nuitee

224dasilvas

Couples · Jun 2026

Deceiving

via tripadvisor

Douglas

Couple · Jun 2026

Nice enough hotel BUT location way out of town

Liked:New hotel with good new facilities

Disliked:Location- way out if town - certainly NOT central as the name suggests... very disappointing... no other shops, cafes and $50 taxii from central rail station

via Nuitee

Charlotte

Solo Traveller · Jun 2026

Great hotel, friendly staff.

Liked:It' was a very nice hotel, everyone was kind and helpful!

Disliked:I liked everything! The only little thing the shower gel was empty. But that's nothing in the grand scheme of things.

via Nuitee