Name: citizenM Amstel Amsterdam
Address: Sarphatistraat 47, Amsterdam, 1018 EW
Rating: 9.4

citizenM Amstel Amsterdam | Member Rates | Dyme

WiFi availableFree WiFiRestaurantBarLaundry washed per local authority guidelinesBusiness center

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Amsterdam, nl

Modern and Stylish Accommodation

Located in the heart of Amsterdam, citizenM Amstel Amsterdam offers a contemporary stay with convenient amenities like express check-in/out, free WiFi, and a trendy bar.

Comfort and Convenience

Guests can enjoy air-conditioned rooms with flat-screen TVs and private bathrooms, ensuring a comfortable and relaxing experience during their visit.

Central Location and Nearby Attractions

With popular attractions such as Artis Zoo and Rembrandt House within walking distance, as well as easy access to public transportation including the nearby Schiphol Airport, citizenM Amstel Amsterdam is the perfect choice for travelers looking to explore the city.

Ready to experience the best of Amsterdam? Book your stay at citizenM Amstel Amsterdam now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

3,764 reviews

Highlights

+Excellent staff
+Great location
+Clean facilities

Could Improve

–Limited breakfast options
–Some rooms are small

Cleanliness9.5

Guest reviews praised the cleanliness and maintenance of the hotel.

Service10.0

Guests highlighted the friendly and attentive staff, enhancing their experience.

Location9.7

The hotel's central location with easy access to public transport was positively received.

Room Quality9.0

Some reviews noted issues with room design but overall described them as modern and equipped.

Amenities9.0

Amenities like technology in rooms received positive remarks, though a gym was missing.

Value for Money9.5

Many guests felt that the overall experience justified the price.

Food and Beverage8.5

Breakfast received mixed reviews; some enjoyed it while others found options limited.

Overall Experience9.9

Guests universally enjoyed their stay, appreciating the combination of service and comfort.

Lindsey

Couple · Jun 2026

Great hotel with awesome modern rooms and wonderful staff!

Liked:Location near tram stop, metro, canal and an amazing bakery/coffee shop was great. Rooms are compact but with a huge gift bed, clean, modern and all the tech you could want to control lighting, heating, tv, blinds was great and all worked perfectly. Modern decor and art work. Plus, the most friendly and helpful staff ever!

Disliked:Nothing really!

via Nuitee

Christian

Couple · Jun 2026

Nice hotel in a great location with friendly staff.

Liked:Great location near the metro and a very nice bakery, also close to some good restaurants and a grocery store. The staff was very friendly and accommodating. The room was clean and good water pressure in the shower.

Disliked:The room was very small with limited storage for luggage and personal belongings. The bed was awkward to get in and out of for the person sleeping against the wall.

via Nuitee

Curious02010964099

Couples · Jun 2026

Left with mixed feelings..not all happy ones sadly.

Liked:Super Uber Cool Hotel. We get the funky vibe and had a very friendly welcome on Tuesday morning by two lovely women. One from Romania, the other reddish hair from Amsterdam. They explained the unusual set up of the hotel and pointed out the 24 hr bar and breakfast options. We happily paid for x 2 breakfasts and a late check out due to their warmth & service. A young South African lady was also very nice, we appreciated her assistance during our stay. The men doing the bar and breakfast both days were efficient but not that friendly. The breakfasts were very good. We found the room clean & very modern, tho tiny and not adequate for sorting suitcases or anyone with mobility issues, as beds are climb in only. This needs to be pointed out to the booking agents by the hotel, especially when advertising XXXL beds. The shower was excellent but slippery, and very unusual to have the wash sink in the room. Now to the main reason of our title and rating. After returning from a great day sightseeing, we walked in for a drink & snack at approximately 10pm.. to a VERY different and unfriendly atmosphere. The Asian looking bar lady, was VERY dismissive, almost annoyed both then and in the a.m, even after she knew we were guests...Maybe she thought we were street vagrants before hand..tho she cld have asked.. we are not unfriendly types and we are polite. The dessert took so long to arrive that we ate elsewhere the following evening 🙄 The 2nd evening I (cautiously) popped down for a coffee and a piece of the 'complimentary' fruit..only to be asked to pay for it?, by again another unfriendly, abrupt girl with glasses 🧐 I explained that we had been told the fruit was complimentary..she then went on to say, "Oh, that was yesterday, policy has just changed today.. in keeping with other hotels, and it is now 1 Euro each,'but you can have that one free this time" 🤨 I was left feeling MOST unwelcome. I felt it was an extremely rude thing to say, especially when the room rate is $600 N.Z per night and we could have stayed at the Victoria for that! 😒 I was left feeling perplexed and will not return due to the indifferent attitude of these two women acting like they couldn't care less about our experience. Such a contrast to the other two lovely ladies we first encountered. Apologies for the long story..but if you are trying to create a luxury upmarket hotel experience, then DON'T hire back packer staff who dislike people who act like they are superior... Its bad for business!!

via tripadvisor

Jenny

Extended Group · May 2026

Liked:Well kept property in a central location. Friendly and attentive staff.

via Nuitee

Location

How to Find Us

Sarphatistraat 47

Amsterdam · nl

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features. With the room iPad, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

3,764 reviews

Highlights

+Excellent staff
+Great location
+Clean facilities

Could Improve

–Limited breakfast options
–Some rooms are small

Cleanliness9.5

Guest reviews praised the cleanliness and maintenance of the hotel.

Service10.0

Guests highlighted the friendly and attentive staff, enhancing their experience.

Location9.7

The hotel's central location with easy access to public transport was positively received.

Room Quality9.0

Some reviews noted issues with room design but overall described them as modern and equipped.

Amenities9.0

Amenities like technology in rooms received positive remarks, though a gym was missing.

Value for Money9.5

Many guests felt that the overall experience justified the price.

Food and Beverage8.5

Breakfast received mixed reviews; some enjoyed it while others found options limited.

Overall Experience9.9

Guests universally enjoyed their stay, appreciating the combination of service and comfort.

Lindsey

Couple · Jun 2026

Great hotel with awesome modern rooms and wonderful staff!

Disliked:Nothing really!

via Nuitee

Christian

Couple · Jun 2026

Nice hotel in a great location with friendly staff.

Disliked:The room was very small with limited storage for luggage and personal belongings. The bed was awkward to get in and out of for the person sleeping against the wall.

via Nuitee

Curious02010964099

Couples · Jun 2026

Left with mixed feelings..not all happy ones sadly.

via tripadvisor

Jenny

Extended Group · May 2026

Liked:Well kept property in a central location. Friendly and attentive staff.

via Nuitee