Name: Holiday Inn Algiers - Cheraga Tower by IHG
Address: 02, Route d’Ouled Fayet, Cheraga, Algiers, Algiers, 16002, Algiers, 16002
Telephone: 213-232-85858
Rating: 8

Holiday Inn Algiers - Cheraga Tower by IHG | Member Rates | Dyme

Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingWheelchair-accessible van parkingPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Full-service spa, Front entrance ramp, Health club, Free WiFi, 24-hour front desk, Terrace

Location

Algiers, DZ

Indulge in a remarkable stay at the Holiday Inn Algiers - Cheraga Tower by IHG, where elegance meets comfort in the vibrant heart of Algiers.

Relax and Rejuvenate

Pamper yourself at our full-service spa, followed by a refreshing dip in the indoor pool or a relaxing session in the sauna. Stay active in our state-of-the-art health club designed for your ultimate fitness experience.

Dining Delights

Savor culinary masterpieces at our two restaurants or enjoy 24-hour room service in the comfort of your own private room. With daily buffet breakfasts and cozy coffee shops, your taste buds will never be disappointed.

Effortless Connectivity

Stay connected with complimentary wireless and wired internet access throughout the hotel. With a fully equipped business center and ample conference space, we cater to both leisure and business travelers.

Don’t miss the opportunity to create unforgettable memories—secure your reservation today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.0

Excellent

57 reviews

Highlights

+Friendly and professional staff
+Great breakfast

Could Improve

–Rude service at times
–Cleanliness issues

Cleanliness6.5

There were issues with bedding and damp duvet noted, which impacted the cleanliness perception.

Service7.9

Mixed reviews on service, with some praising staff while others found them rude and unhelpful. Yaseer received specific positive mentions.

Location8.5

Not explicitly mentioned, but standard for the hotel tier.

Room Quality7.4

Room quality was impacted by service issues, though it was otherwise acceptable.

Amenities8.4

Amenities standard for the hotel tier with mention of laundry and spa access.

Value for Money8.4

Some guests felt food and service were not up to par which might affect perceived value.

Food and Beverage8.0

Breakfast service had mixed experiences; while food was good, service was overcrowded.

Overall Experience8.9

Despite some significant issues, overall sentiment leaned positive with highlights on specific staff and experiences.

M1057SBamina

Business · Feb 2026

Great stay

Liked:Great hotel overall. I always stay here when on Algiers. The staff are genuinely friendly and helpful, and they make you feel welcome from the moment you arrive. The room service deserves a special mention—fast, consistent, and the food arrived hot and well-presented (Thank you Yasser). Would absolutely stay here again.

via tripadvisor

rhaadiyahb

Business · Dec 2025

Amazing summer experience

Liked:Yaseer is an absolute gem. His welcoming presence was amazing. And the chef at the omelette station,outstanding. The service and friendly hospitality was truly out of this world. Thank you guys so much. Very happy client

via tripadvisor

G1386CKdanielr

Business · Nov 2025

Awful experience

Liked:The staff were rude and unhelpful (and too busy talking to each other sometimes to assist). The food was very average and the breakfast area was constantly overcrowded with a shortage of cups and cutlery. The bedding was changed but with a damp duvet. Truly awful. The staff also lied and told me there were no stairs (I found them eventually).

via tripadvisor

toufika782

Business · Oct 2025

Terrible Room Service Experience

Liked:Stay Dates: 13/10/2025 – 17/10/2025 Hotel: Holiday Inn Cheraga Tower, Algiers I am a regular guest to this hotel and I rarely write negative reviews, but my experience at Holiday Inn Cheraga Tower during my recent stay was unacceptable and deeply disappointing — particularly in terms of room service and guest handling. I booked a full-package stay through my travel agency, which included all meals, room service, laundry, spa access, and other services (excluding alcoholic beverages). However, when I called in-room dining to place an order, I was met with confusion from the agent, who was unsure whether I had the full package or not. He promised to check and get back to me — which took nearly an hour — only to incorrectly inform me that I did not have the full package included. I then went down to the reception myself, where the receptionist confirmed that the reservation agent had made an error by incorrectly marking my room as not eligible for the full package. It was their internal mistake — not mine, and not the travel agency’s. The receptionist assured me that the issue was resolved and that my food would be delivered shortly. Unfortunately, another hour passed, and nothing arrived. When I called room service again, the in room dining agent told me that he had just received confirmation from the receptionist to process my order — which was not true, as the receptionist had called him much earlier. What was most upsetting, however, was the room service agent dismissive and disrespectful attitude. His tone was unprofessional and lacked the courtesy expected in hospitality. He spoke to me in a way that was completely inappropriate — as if I were a burden, not a paying guest. To make matters worse, I discovered that there was no duty manager available at night — a serious oversight for any hotel, especially one that claims international standards. This entire experience left me extremely frustrated and disappointed. A hotel of this category should have well-trained staff who know how to handle guest concerns professionally, especially when the mistake is on their side. Unfortunately, this was not the case. I hope management takes this feedback seriously and provides proper training to its staff — particularly in guest relations and communication. Until then, I cannot recommend this hotel and will think twice before returning.

via tripadvisor

Location

How to Find Us

02, Route d’Ouled Fayet, Cheraga, Algiers, Algiers, 16002

Algiers · DZ

213-232-85858

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.

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