Alexandria · US

Residence Inn by Marriott Alexandria Old Town South at Carlyle

Name: Residence Inn by Marriott Alexandria Old Town South at Carlyle
Address: 2345 Mill Road, Alexandria, VA 22314
Rating: 8.6

8.6

Excellent451 reviews

WiFi availablePaid WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Alexandria, US

Spacious Self-Catering Rooms

Experience comfort and convenience in our large, cosy rooms at The Residence Inn Alexandria Old Town South at Carlyle. Each room features separate living, working, and sleeping areas, along with a fully equipped kitchen including a stove, dishwasher, and oven.

Fitness Centre and Shuttle Service

Stay active during your stay with access to our fitness centre, complete with cardio equipment and free weights. Take advantage of our complimentary shuttle service to explore the charming Old Town Alexandria.

Proximity to Washington D.C.

Conveniently located just off Highway 95, our hotel is a short drive away from Washington D.C. and its historic attractions. Immerse yourself in the rich history of the capital city during your visit.

Book your stay now at The Residence Inn Alexandria Old Town South at Carlyle for a memorable and comfortable experience.

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Location

How to Find Us

2345 Mill Road

Alexandria · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Alexandria · US

Residence Inn by Marriott Alexandria Old Town South at Carlyle

8.6

Excellent451 reviews

WiFi availablePaid WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Alexandria, US

Spacious Self-Catering Rooms

Fitness Centre and Shuttle Service

Proximity to Washington D.C.

Book your stay now at The Residence Inn Alexandria Old Town South at Carlyle for a memorable and comfortable experience.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

451 reviews

Highlights

+Convenient location near Reagan National Airport; walkable to restaurants
+Comfortable bed and generally quiet rooms
+Friendly, personable staff (bartender; shout-out to Jocelyn)
+Spacious, comfortable breakfast seating
+Small lobby bar offering pleasant service

Could Improve

–Strict, non‑refundable rebooking/cancellation policy and poor manager handling
–Housekeeping/cleanliness issues reported (toe nail clippings, missed vacuuming, stains)
–Room maintenance problems (carpet tears, missing cabinet handle)
–Limited kitchen supplies for cooking and reports of slow Wi‑Fi
–High parking charges ($40/night) and higher location-driven rates

Cleanliness7.0

Mixed reports: some guests described rooms as clean and quiet, but another long stay reported toe nail clippings, stains and missed vacuuming during housekeeping — cleanliness is inconsistent.

Service9.6

Mostly positive staff interactions (call-out for Jocelyn and a personable bartender), but one strong negative around manager handling of a refund/cancellation dispute; overall on-balance good in-person service.

Location10.0

Very strong: close to Reagan National Airport, walkable to restaurants, and located in a quiet area — repeatedly cited as a key advantage.

Room Quality7.6

Mixed: beds described as extremely comfortable but rooms can be smaller than other properties; some reports of poor maintenance (carpet tears, stains, missing cabinet handle).

Amenities7.8

Limited amenities for cooking (missing kitchen knife/cutting board), slow Wi‑Fi reported by one guest despite upgraded option; small lobby bar and spacious breakfast seating are positives.

Value for Money8.0

Perceived as pricey for the area; guests noted a $40/night underground parking fee and a strict cancellation policy that felt unfair — value is below ideal for some travelers.

Food and Beverage9.6

Positive: small lobby bar with a personable bartender and small bites; breakfast seating area praised as comfortable and spacious.

Overall Experience9.2

Overall mixed but largely positive stays for many guests (comfortable beds, good location, friendly staff), tempered by inconsistent housekeeping, limited in-room kitchen functionality, and a strict cancellation/parking policy.

B5318SBthomasw

Business · Jul 2026

Greedy money hungry chain that's going to lose all their customers soon...

Liked:F this place. I had a normal experience in May when I was back here for work, but then rebooked for July since I was told by my workplace that I would need to come back again. Well, 2.5 weeks before that return-to-office date, it got cancelled. I tried calling in to cancel my room. They said I was rebooked at the cheapest rate, which carried a cancellation risk because there were no refunds if the cancellation wasn't within 24 hours. I said that I had taken that to mean the same thing as it has always meant for 45 years of my life...that you lose your money if you don't give them 24-hours-notice before you're supposed to check in. But nope, their policy is that it has to be 24 hours from when you actually booked the room, regardless of how far out your arrival date actually is (even if you rebook the room for a year out!). WTF is that about? You have 2.5 weeks to rebook my room. I cancelled within a week of booking and it was due to my agency cancelling my trip...had nothing to do with me...and I gave them more than a reasonable amount of time to get their room rebooked. Give me my money back! Or at least give me credit to reuse at a later return-to-office date! But nope. Waited on hold forever to talk to a manager who was equally unimpressed with my plight. Sorry, I'm paid to just take people's money. It's a scam. F this place and F Marriott. I travel a lot and I'm totally turned off by this. Never gonna use this place or Marriott again if this is their new make-money scheme. Let's give people a lower rate and use the term 24 hours in our explanation and nobody will ever know that they can't get refunds for their cancellations! Yes!

via tripadvisor

RonR696

Business · May 2026

First time here — favorably impressed!

Liked:I wanted a hotel close to the Reagan-National Airport and this fit this bill. My room was clean, quiet, and comfortable. There is a small lobby bar — small bites only for food — with a fun and personable bartender!! It was a nice experience for business travel.

via tripadvisor

frequent_flyer617

Couples · Feb 2026

Will return to this hotel!

Liked:While the room is a bit smaller than other Residence Inns I've been to, the bed was extremely comfortable, the seating area for breakfast was spacious and comfortable, and the location was great - walkable to restaurants but yet in a quiet location. Shout out to Jocelyn for making our stay just a little bit more fun!

via tripadvisor

ishei34

Business · Feb 2026

Try another Residence Inn if you're visiting Old Town

Liked:I stayed 5 nights at the Residence Inn at Carlyle and it was quite disappointing. This hotel doesn't match other Residence Inn hotels I've stayed in and is more expensive because of its location near Old Town. The room was dirty, we saw some toe nail clippings on the carpet near the sofa, indicating they don't vacuum the carpets. This was confirmed during our stay when housekeeping 'cleaned ' our room midway through our stay and they didn't vacuum the carpet. The room was also poorly maintained and repaired. The carpet has some tears with loose thread hanging out, with many stains and what appeared to be bubble gum dried in. One of the cabinets was missing a handle and you had to open the drawer below it to reach up to open the cabinet. The kitchen didn't have necessary supplies to cook with, only some plates, cups, bowls, and eating utensils. There wasn't a kitchen knife, cutting board, or anything to prepare and cook food with. We ended up using only the microwave to heat up frozen food since the kitchen was useless for cooking. The wi-fi was very slow, even though I selected the enhanced high speed connection as a Marriott gold member. Then there was parking charges. I was able to avoid paying for parking since my room rate including parking, but they charge $40 per night to park a car in the underground property. I would give this Residence Inn a miss if you were coming to the area and were expecting a room that you can actually cook in or is clea

via tripadvisor

Location

How to Find Us

2345 Mill Road

Alexandria · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.