Name: Unico Hotel Riviera Maya Adults Only
Address: Manzana 22 Carretera Chetumal-Pto Juarez, Km 260 Kantenah, Akumal, 77710
Rating: 8.5

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Unico Hotel Riviera Maya Adults Only, Akumal | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Akumal, mx

Luxurious Accommodation

Indulge in a lavish stay at Unico Hotel Riviera Maya Adults Only, located steps away from the stunning Kantenah Beach. The rooms are elegantly designed with air conditioning, some offering a private balcony and all equipped with modern amenities including a safety deposit box.

Gourmet Dining

Satisfy your taste buds at our on-site restaurant offering a delectable fusion of American, Indonesian, and Italian cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Exciting Activities

Experience ultimate relaxation at our outdoor swimming pool or enjoy thrilling water sports facilities by the beach. For a fun-filled day, engage in a game of billiards or explore the vibrant underwater world through snorkeling adventures.

Book your stay now at Unico Hotel Riviera Maya Adults Only for an unforgettable getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

285 reviews

Highlights

+Excellent service
+Beautiful property
+Good food variety

Could Improve

–Distance from activities
–Issues with cleanliness
–Limited entertainment

Cleanliness7.8

Some reviews noted issues with cleanliness, particularly concerning odors and neglect outside.

Service9.3

Multiple reviews highlighted excellent service experiences, with specific praise for staff members.

Location7.3

One review mentioned the resort's distance from activities, impacting overall location satisfaction.

Room Quality8.8

Most reviews reported clean and well-maintained rooms.

Amenities8.8

Guests enjoyed the amenities, particularly the pool and general facilities.

Value for Money8.8

Overall, the quality of food and services offered was found to be satisfactory for the price.

Food and Beverage8.3

Food was generally praised, but some noted disappointing experiences with certain restaurants.

Overall Experience9.3

Generally a positive overall experience with many guests expressing a desire to return.

Megan

Couple · Feb 2026

Great all inclusive! Very happy with our stay!

Liked:The property here is wonderful, new and clean and modern. The Staff were incredibly attentive and friendly. Our host Laura Flores went above and beyond to ensure we had everything we needed, including chairs reserved, dinner reservations and information about daily activities. The food was very good and the French restaurant Avec was a standout. Restaurant manager Patricia was incredibly sweet and kind.

Disliked:The main issue we had and which was in stark contrast to the rest of our experience here; is that upon arrival we were offered complimentary massages if we would attend a breakfast presentation first thing the following morning to learn about several other hotels that the company had. We were not aware that this was a membership sales pitch because we were unaware that there even was a membership program. We sat through the breakfast without knowing this and then shown an ocean front suite. Afterward we were taken to the offices where we learned that if we pay $40,000 plus annual fees we can get 25% off a room regular rate with the coupons they will give us or a low weekly rate on “nothing special” time shares world wide. The pressure was intense. No time to even consider if this is something we wanted. Make a decision right now, Give us money, Finance the rest. Not worth a massage to be so irritated. I would have never agreed to this had I known.

via Nuitee

Ana

Extended Group · Jan 2026

Loved it!

Liked:Beautiful resort and great amenities

Disliked:Small portion of food in some restaurants

via Nuitee

MARY

Couple · Dec 2025

excellent stay at UNICO. Food was fresh and loved the varieties.

Liked:The food was excellent, fresh and great taste.

Disliked:The resort was far away from any activity. Building number six smelled like sewage in the hallways. The outside of the building cleanliness is being neglected. The pools are not heated, and all the pools are made of gravel that hurts the bottom of the feet.

via Nuitee

Fernando

Couple · Sep 2025

Liked:N/A

Disliked:Que Booking NO notificara al hotel oportunamente tuvimos que esperar 3 hrs.

via Nuitee

Location

How to Find Us

Manzana 22 Carretera Chetumal-Pto Juarez, Km 260 Kantenah

Akumal · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Once checked-in, guests will be charged for the entire stay of the confirmed reservation; early departures will not be refunded. Upon check-in process, kindly note the use of a credit card is mandatory during check-in for placing a hold of $100 USD per night of your stay. This hold is a standard practice to cover any additional charges or incidental expenses that may occur during your time with us and the actual charges will be settled upon your departure. In the event of an early departure, the property will charge you the full amount for your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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Guest Reviews

What Guests Say

8.5

Excellent

285 reviews

Highlights

+Excellent service
+Beautiful property
+Good food variety

Could Improve

–Distance from activities
–Issues with cleanliness
–Limited entertainment

Cleanliness7.8

Some reviews noted issues with cleanliness, particularly concerning odors and neglect outside.

Service9.3

Multiple reviews highlighted excellent service experiences, with specific praise for staff members.

Location7.3

One review mentioned the resort's distance from activities, impacting overall location satisfaction.

Room Quality8.8

Most reviews reported clean and well-maintained rooms.

Amenities8.8

Guests enjoyed the amenities, particularly the pool and general facilities.

Value for Money8.8

Overall, the quality of food and services offered was found to be satisfactory for the price.

Food and Beverage8.3

Food was generally praised, but some noted disappointing experiences with certain restaurants.

Overall Experience9.3

Generally a positive overall experience with many guests expressing a desire to return.

Megan

Couple · Feb 2026

Great all inclusive! Very happy with our stay!

via Nuitee

Ana

Extended Group · Jan 2026

Loved it!

Liked:Beautiful resort and great amenities

Disliked:Small portion of food in some restaurants

via Nuitee

MARY

Couple · Dec 2025

excellent stay at UNICO. Food was fresh and loved the varieties.

Liked:The food was excellent, fresh and great taste.

via Nuitee

Fernando

Couple · Sep 2025

Liked:N/A

Disliked:Que Booking NO notificara al hotel oportunamente tuvimos que esperar 3 hrs.

via Nuitee